A to Z AI Systems, LLC · Last updated: June 29, 2026
These Terms of Service ("Terms") govern your purchase and use of the AI phone-reception and automation services ("Services") provided by A to Z AI Systems, LLC, an Arizona limited liability company ("we," "us"). By subscribing, completing checkout, or using the Services, you ("Client," "you") agree to these Terms. Clients also sign a Client Services Agreement; if there's a conflict, the signed agreement controls.
We provide an AI voice agent that answers calls forwarded from your business line, answers questions from a knowledge base you approve, books appointments, takes messages, and emails you summaries. Features depend on your plan tier (Core / Pro / Complete). The Services work via conditional call forwarding — you keep your number and forward unanswered/after-hours calls to the AI.
You agree to: provide accurate business and knowledge-base information; configure call forwarding; share your booking calendar; use the Services lawfully; and obtain any consent legally required from your own callers for call recording, transcription, and AI handling. You are responsible for compliance with telemarketing laws (TCPA, Do-Not-Call, A2P) for any outbound messaging you enable.
Plans are billed at the recurring fees shown at checkout, plus any one-time setup fee. If a free trial is offered (currently 7 days), your payment method is collected at signup but not charged during the trial; unless you cancel before the trial ends, the subscription converts to paid automatically. Recurring fees are billed in advance via Stripe, in USD, exclusive of applicable taxes. If a charge fails, we may suspend the Services after 10 days' notice. We may change fees with at least 30 days' notice before a renewal.
Subscriptions are month-to-month and renew automatically until cancelled. You may cancel for convenience with 30 days' notice before the next renewal; cancellation takes effect at the end of the current paid period, and fees already paid are non-refundable except as required by law. Either party may terminate for a material breach that isn't cured within 15 days of written notice.
The Services use automated AI and third-party models. The AI may make mistakes, mishear callers, or be temporarily unavailable. It is an overflow/after-hours assistant — not a guaranteed-accuracy or emergency service, and must not be used for 911/emergency calls or to provide medical, legal, or financial advice. We do not guarantee any number of bookings, leads, revenue, or uptime unless a separate written SLA is signed.
We retain all rights in our workflows, prompts, software, and configurations; you receive a non-exclusive, non-transferable right to use the Services during your term. You keep ownership of your business information and customer data, and grant us a license to use it solely to provide the Services.
Our handling of personal information is described in our Privacy Policy. For your callers' and customers' personal information, you are the responsible business and we act as your service provider/processor under a Data Processing Addendum. We retain operational records for up to 12 months.
You will not use the Services to harass, defraud, or violate any law or third-party right.
EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES YOU PAID IN THE 3 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR GOODWILL.
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. Venue lies in the state or federal courts located in Maricopa County, Arizona.
We may update these Terms; the updated date appears above, and continued use after changes constitutes acceptance.
A to Z AI Systems, LLC · aiden@azaisystems.com · (424) 475-6287